CompTIA A+ Core 2 (220-1202)
OS, security, software, and operations
8
Modules
200
Practice Questions
5
Field Missions
220-1202
CompTIA
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Exam Details
Free Preview — Module 1
Module 1 — Windows Operating System Features and Tools
Navigate Windows editions, administrative tools, and core utilities that technicians use daily to support, configure, and troubleshoot Windows environments.
Windows Editions and Architecture
Home, Pro, Enterprise, and Education — which features (BitLocker, domain join, Group Policy, Hyper-V) belong to which edition.
Core Administrative Tools
Task Manager, Device Manager, Disk Management, Event Viewer, msconfig, msinfo32, and when to use each one.
Remote Access, Security Features, and Updates
Remote Desktop, BitLocker, Windows Defender, Windows Firewall, and managing Windows Update channels.
Windows Directories, Paths, and Settings vs. Control Panel
Key system paths like System32, AppData, and Program Files — plus navigating modern Settings versus legacy Control Panel.
Sample Practice Questions
Question 1
A technician needs to join a Windows PC to a corporate domain and configure local Group Policy settings. Which Windows edition is the minimum appropriate choice?
Windows Pro includes domain join and Group Policy support — features required in corporate environments. Home lacks these capabilities; S Mode is a restricted security edition; Starter is an outdated legacy edition.
Question 2
A user reports that a newly installed network card is not functioning. Which Windows tool should the technician check first?
Device Manager is the primary tool for checking hardware installation status, driver state, device conflicts, and error codes. It is the first stop for any hardware issue.
Question 3
Which Windows utility is best for viewing detailed system hardware information such as BIOS version, motherboard details, and installed memory?
System Information (msinfo32) displays comprehensive hardware resources, components, drivers, and software environment details. cleanmgr frees disk space; regedit edits the registry; explorer.exe runs the shell.
Full course includes 8 modules, 200 practice questions, and 5 field missions.
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